Core Capabilities

Redefining best-in-class product lines and customer service

We’re committed to building long-term relationships in all areas of our business. From contract negotiation through the delivery of medical-surgical equipment direct-to-patient, we’re FIRST in all that we do.

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Strategically located nationwide

Nationwide med-surg stocking distributor with six administrative locations and four distribution facilities (Denver, CO., Detroit, MI. and Fort Myers, FL.) providing rapid, low-cost shipping

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Devoted to the customer-first promise

Ensuring your success through customer service that’s centered on responsiveness, knowledgeability, and expediency with 99% same day fill rate

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Flexible, reliable, and convenient

Inventory that allows pick-and-pack ability, multi-brand product fulfillment, and same-day shipping with less than 1% error rate, as well as direct-to-patient and stock inventory fulfillment capabilities

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Aligned with industry-leading manufacturers

Official authorized government distributor for premier manufacturers of quality, innovative products

Providing partner benefits through five socioeconomic categories

SDVOSB, VOSB, WOSB, HUBZone Small Business, and Small Business

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Government-focused team

Highly trained field and inside sales representatives calling on multiple call points in VA, DoD, Indian Health Service (IHS), and other federal agencies nationwide

Download the Core Capabilities Statement document.