Redefining best-in-class product lines and customer service
We’re committed to building long-term relationships in all areas of our business. From contract negotiation through the delivery of medical-surgical equipment direct-to-patient, we’re FIRST in all that we do.
Of course, we use metrics and KPI’s, as well we have an innovative product portfolio meeting the needs of clinician, procurement agent and patient. But, we’re best in class amongst government distributors because our employees are best in class. That’s not hyperbole. I mean it. They’re that good.
This was the best encounter I’ve had with a Customer Service team in regards to my CPAP therapy. They not only took time to answer the direct work-related questions, but went above and beyond in helping me pursue a solution.
Sleep Therapy Veteran