About Us

Leading the way through service and commitment

First Nation Group is the premier Service-Disabled Veteran-Owned Small Business, Veteran-Owned Small Business, Women-Owned Small Business, and Small Business distributor of medical-surgical equipment and supplies to the Federal Government. As the premier full-service, stocking supplier, First Nation Group offers Government customers access to home and acute care products, remote setup solutions, and pharmaceutical supply chain management and distribution.

Since 1992, First Nation Group has been at the forefront of the medical equipment industry delivering superior products, service, and support while making a positive impact on the lives of the Veterans and active-duty military we serve and the underserved in communities where we live and work.

As an industry leader, we take pride in providing cost-effective therapy solutions, extensive clinical and product support, same-day shipments, and secure EDI capability as the lowest priced FSS supplier for over 90% of our products. Our best-in-class reputation allows us to represent leading manufacturers in providing TAA compliant inventory stocked and distributed nationwide.

First Nation Group is headquartered in Niceville, FL, with administrative offices in Fort Myers, FL, and Ann Arbor, MI, with sales offices strategically located near VA and DoD facilities nationwide.

Mission

A female doctor places her hand on the shoulder of a man in a military uniform

Mission

Our mission is steadfast – to be the premier medical solutions supplier to the Veterans Administration (VA), Department of Defense (DoD), and other federal agencies and make a positive impact on the Veterans and active-duty military personnel we support and the underserved in communities where we live and work.

Vision

A group of 17 people pose for a photo outside of a sign for the Rocky Mountain Regional VA Medical Center

Vision

We are a force for good: a for-profit engine powering a nonprofit mission. Our vision is to integrate our social mission into every level of our business. Bound by a shared passion to give back, we work tirelessly to contribute our experience, skills, and innovative solutions to provide unparalleled service and support to our customers, partners, and communities – we are #TOGETHERSTRONG.

Values

A person places a shipping label on a cardboard box

Values

Inspire excellence and teamwork
Be generous and compassionate
Uphold integrity
Always lead by example
Be mission-driven
Celebrate shared success
Be accountable and collaborative
Focus on service and solutions
Learn, grow, and give
Fuel humility, happiness, and positivity

#TOGETHERSTRONG, for the greater good.

We’re a purpose-driven company. First Nation Group leads with heart and loyalty, meeting customers’ expectations and healthcare needs while giving their time and service to others. It’s the mission that we all serve and support at First Nation Group.

Cheryl Nilsson, Col USAF (Ret)

Owner + Chief Executive Officer

Core Capabilities

Redefining best-in-class product lines and customer service

Wherever you are in the U.S., First Nation Group can put quality products in your hands quickly and efficiently. You’ll find that we are:

Strategically located nationwide

Nationwide Med-Surg and Pharmaceutical stocking distributor providing rapid, low-cost shipping

Devoted to the customer-first promise

Ensure your success through ACHC accredited solutions and customer service that’s centered on responsiveness, knowledgeability, and expediency

Flexible, reliable, and convenient

Inventory that allows pick-and-pack ability, multi-brand product fulfillment, and a less than 1% error rate, as well as direct-to-patient capabilities and remote setup solutions

Represent industry-leading manufacturers with medical-surgical and pharmaceutical product offerings

Authorized Government distributor for premier manufacturers of quality, innovative products

Providing partner benefits through four socioeconomic categories and robust contract offerings

Multi-agency procurement benefits and preferences in four socioeconomic categories – SDVOSB, VOSB, WOSB, and Small Business

Government-focused team

Highly trained field representatives with clinical experience calling on multiple call points in VA, DoD, Indian Health Service (IHS), and other federal agencies nationwide

Download the First Nation Group Capabilities Statement document.

Certifications that make a difference – SDVOSB, VOSB, WOSB, and Small Business

Our unique ownership enables us to qualify for small business benefits. These designations support the federal agencies’ goal of spending at least 5% of all prime contracting expenditures with small businesses that have SDVOSB or WOSB status each year.

Accreditation Commission for Health Care

Delivering the highest quality of care

First Nation Group is accredited by Accreditation Commission for Health Care (ACHC) for compliance with a comprehensive set of national standards. By choosing a healthcare provider that has achieved ACHC accreditation, you can take comfort in knowing that you will receive the highest quality of care.